What Email Business is and the order to set it up
Mailboxes on your own company domain. This page covers what the service includes, the three setup steps in order, and who reads which part.
Email Business gives you mailboxes on your company's own domain — you@example.com — a place to
read that mail, and a console where you hand mailboxes out to staff.
How it differs from the other three services
| Email Business | Email Security | Email API / Relay | |
|---|---|---|---|
| Has mailboxes | yes | no | no |
| Changes your root MX | yes, to CloudFly | yes, to the filter and on from there | no |
| Use it when | you want CloudFly to hold the mailboxes | you already run a mail server and only need filtering | your application sends mail automatically |
Email Security also changes MX, but filtered mail still travels on to your own server. Email Business is the only service where the mailbox itself lives at CloudFly.
Three steps to a working service
- Verify domain ownership — one TXT record
- Publish the four mail DNS records — MX, SPF, DKIM, DMARC
- Create your first mailbox — and send a message both ways
After step 3 the service is running. Every other page is day-to-day operation, read when you need it.
The domain is already there; you do not add it
CloudFly creates the domain for you when the service is opened, using the name you gave when you signed up. That is why the Domains page has no add button — it is a setup wizard for that one domain. A page reading "Domain information not found" is not something you did wrong; contact support.
Day-to-day operation
| You need to | Page |
|---|---|
| Open a mailbox for someone new, change a size | Create your first mailbox · Change an existing mailbox's storage |
| Someone forgot their password | Reset a mailbox password |
| See how much room the domain has left | Track storage across the whole domain |
| Block a sender who keeps bothering you | Allow or block a sender at the mail gateway |
| Connect Outlook or a phone | Set up Outlook and your phone |
| Move old mail from a previous provider | Move old mail from another provider |
| Something is not working | Troubleshoot Email Business |
Where your staff start
This documentation is written for the person who administers the domain. End users — the people who only open a mailbox to read and send — have their own branch: Get started with your mailbox.
Send them that link when you hand over a new mailbox; it starts at the first sign-in.